Returns & Exchanges
At Samsung Microwave Parts, we stand behind the quality of our components and offer a 30-day return policy to ensure you have the right part for your repair. If your item is unused and in its original packaging, we are happy to facilitate a hassle-free refund or exchange.
Return Process
- 1.Verify Model Compatibility
Before initiating a return, please double-check that the part number matches your specific Samsung microwave model to ensure the issue isn't a simple installation error.
- 2.Request an RMA Number
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) and the correct warehouse return address.
- 3.Secure Packaging
Place the part back in its original protective box with all internal padding to prevent sensitive electrical components from being damaged during transit.
- 4.Ship and Track
Send the package back using a carrier of your choice and provide us with the tracking number so we can expedite your refund once the inspection is complete.
